JPH09330354A - Physical distribution system utilizing communication network - Google Patents

Abstract

PROBLEM TO BE SOLVED: To rationalize the delivery and reception of commodities when the commodities are purchased by making use of the internet. SOLUTION: A user selects an electronic commodity catalog on the internet, breaks the connection with a changeover key, and then makes a switching connection with a membership dedicated net after confirming purchase conditions, thereby ordering a commodity. The order is transmitted from a center server 26 which manages nationwide purchase applications to an order reception management server 27 exclusively for physical distribution, a maker server 28, and a physical distribution management server 29 of forwarding business which are independently present by areas and in contract relation, so that the commodity is delivered to the home or a nearby convenience store. The user can track and confirm the progress state of the delivery and the information of delivery completion on a screen with information of the physical distribution data base of the center server.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a distribution system using a communication network such as the Internet, communication karaoke, and information distribution.

[0002]

2. Description of the Related Art The Internet is now widely used as an information network open to the world. On the other hand, member-based networks include PC-VAN and NIFTY, and various credit card nets are also a kind of trading-only network. In the case of product transactions using the Internet, there is no direct charge, so the procedure is duplicated. For example, when shopping for CD music, call the WAVE homepage and click on the CD ordering line to display a list of available CDs. I want to buy
When the check mark is put on the item D, the total amount is displayed, and then the home telephone number is input. A confirmation call will be received from WAVE at a later date, at which point the order will be confirmed for the first time, and then a CD will be delivered along with the bill. On the other hand, on a membership network, products are introduced through an electronic catalog, an application form of the application destination is displayed, and an order can be received. Most of the products are delivered to your home.For thin, letter-shaped products, delivery is completed by putting them in a mailbox even if you are absent, but for bulky products such as PCs, you can re-deliver them. Will be.

[0003]

In the conventional ordering of WAVE or the like using the Internet, there is a concern that another person is required to teach his / her home telephone number in order to purchase a product. In addition, since a telephone call is received at a later date, it is troublesome for both the WAVE side and the user and the cost is high. In shopping using a credit card, it is not always possible to directly use the Internet, and it is difficult to confirm the identity of the user, so establishing security is an issue for the future. In the case of using the Internet information through a membership network, the application destination is different from the network, and the confirmation and application methods are complicated. Especially in the case of home-delivered products sent from sellers and department stores, families are often absent in urban areas, and the courier must drive the delivery car to the same home twice or three times. No, it was inconvenient for the recipient to make time for that.
In addition, when they were entrusted to a neighbor, they would bother each other, and the way the products were delivered was a social issue. According to the present invention, it is possible to freely purchase a product by utilizing the Internet information, and to receive and deliver the product conveniently for both the delivery side and the recipient or purchaser side.

[0004]

According to a first aspect of the present invention, a communication terminal is connected to an open information network consisting of a plurality of computers, personal computers and information processing devices which are standardized and connected to each other by a communication line. This communication terminal receives product information from a specific information processing device via the information network and displays it on the display device of the local communication terminal. Next, by operating the switching key for switching the connection destination on the communication terminal side, the connection to the information network is terminated / disconnected, and the communication program included in the own station communication terminal communicates with the own station via the communication line. The terminal accesses an information database for which membership has been registered in advance. Based on the product information, a predetermined product is ordered from the information database, and then the communication program disconnects communication between the local communication terminal and the information database. Information database
Access the order / receipt management server that has registered the contract in advance, and request sales of the ordered merchandise. The maker management server, which provides product information on the information network, is accessed from the order / order management server to receive an order for a predetermined product. The manufacturer management server accesses the logistics management server of the carrier to instruct to receive the specified product from the specified warehouse and deliver it to the specified location. The physical distribution management server creates a delivery schedule for the transportation of a predetermined product and notifies the delivery schedule to the manufacturer management server, the order / order management server, and the information database. According to this delivery schedule, the predetermined product is delivered to the designated place, and the delivery notification is registered in the physical distribution management server.
After the delivery notification is sent from the distribution management server to the manufacturer management server, the order / order management server, and the information database, the communication terminal is connected to the information database. Before the ordered product is received, the progress status of delivery is inquired on the screen of the communication terminal, the information database reads the progress status of delivery of the product according to this inquiry, and sends it to the communication terminal via the communication line. When the progress status of the delivery is displayed on the screen of the communication terminal, the goods are smoothly received.

[0005]

BEST MODE FOR CARRYING OUT THE INVENTION

Embodiment 1. The present invention will be described below with reference to the drawings.
First, with reference to FIGS. 1, 2, 3, and 4, a description will be given of a configuration of an apparatus that implements a distribution system using a communication network according to the present invention. First, in FIG. 1, a plurality of home-use communication karaoke terminals 1 serving as transmission sources are independently connected via a communication line 2 to an information database 17 such as music data of a data delivery source. The communication karaoke terminals 1 are one form of communication terminals, and these communication karaoke terminals 1 can be connected to a personal computer communication network or the Internet 15 open to the world via the same communication line 2.

[0006] The communication line 2 includes public lines 14 such as NTT, DDI, and the second electric power line. These lines can be further connected to the Internet 15. Uploading is possible. A closed membership-based information database 17 can also be connected to the communication line 2, and the information database 17 has its own X-net service such as Kyocera Multimedia Corporation, which is provided in the home-use online karaoke market. Is applicable.

The information database 17 is connected to a center server 26 via a dedicated communication line such as ISDN.
The information database 17 is installed in each region, for example, in each prefecture, and the center server 26 is provided in one or two places. The center server 26 is also connected to a receiving / ordering management server 27 that manages physical distribution and money through a dedicated communication line ISDN or the like. Via the dedicated communication line ISDN, etc. to the receiving / ordering management server 27,
It is connected to the manufacturer server 28, the distribution management server 29, the bill management server 49, and the like.

In FIG. 3, an information database 17 includes a CPU 19 of a central processing unit, a customer database 22,
It is composed of a service database 23 and a distribution database 24. Next, in FIG. 2, the center server 26 that manages the nationwide information database 17 has a customer database 22 that has the same configuration as the information database 17 and has a larger storable data amount, and a distribution database 24 that is divided into regions. It is composed of a center database 37 that is collected.

Recipients of distribution specialists that exist independently in each region
The order management server 27 reports the customer data of the customer database 22 in the area from the center server 26, and includes a customer database 36 and a manufacturer database 38 having the same contents. The manufacturer database 38 stores data of companies that manufacture and sell products for each jurisdiction. In addition, the manufacturer server 28 that exists independently for each region includes an inventory database 44 and a delivery database 45, and the independently-distributed logistics management server 29 specialized in delivery has a resource table 46,
And a delivery database 48. Resource table 4
6 stores personnel, vehicles, distance data, handling convenience stores, etc. in the area in charge, and a delivery database 48.
Can create, add, and update delivery schedules.

Here, the company that manages the distribution management server 29 is Lawson, FamilyMart, 0
A contract is concluded in advance for convenience store with convenience stores such as 7-11 stores. Furthermore, the billing management server 49, which is independent and exists exclusively for billing, includes a customer database 51 and a bill form 52. This customer database 51 has the same format as the customer database 22 of the center server 26 and the customer database 36 of the order / order management server 27, and stores customer data of the area in charge.

Next, FIG. 4 shows the configuration of the communication karaoke terminal 1 at the consumer's home.
OM main program 5, general-purpose program 6, dedicated program 7, work memory 8 for temporary storage, storage device 9 for storing music data, etc., CPU 1 of central processing unit
3, a karaoke reproducing circuit 50, a CRT 16 for monitoring the television 3, and a remote controller 4.
1, a microphone 42 and a speaker 18 are required, and a modem 4
Is connected to a communication line 2.

The communication karaoke terminal 1 is a kind of communication terminal, and is, for example, a commercially available home communication karaoke X-5.
The main program 5 stores a main menu and the like displayed immediately after the power is turned on. In the main menu, a menu for selecting whether to enter general-purpose personal computer communication or exclusive karaoke communication is prepared. Here, the name of the dedicated karaoke communication is karaoke, but it is a paid membership-based data network that plays games, weather forecasts, travel information, news distribution, etc. centering on karaoke by data communication. is there.

The general-purpose program 6 includes software for connecting to domestic communication networks such as PC-VAN and NIFTY,
In addition, connection software (I
P) 10. Furthermore, the general-purpose program 6 includes software 11 for a distribution key, for example, an X key, which is the main component of the present invention. This X key is a switching key that is displayed as an icon on the screen and, when pressed, switches the connection destination of the communication terminal side to the information database 17 from the Internet during general communication.

The dedicated program 7 includes item software 12 for various services, an ordering program 35, and a tracking program 5.
6 and the item software 12 further includes execution software such as karaoke, games, weather forecast, travel information, and news distribution. The ordering program 35 is menu data for ordering products, and includes entry items such as a member number, a product number, a product name, a unit price, a quantity, a total amount, a consumption tax amount, a desired date and time of delivery, a delivery address, and the like. The tracking program 56 is for tracking at what stage of distribution the ordered product is at the time of inquiry.

The work memory 8 is composed of a RAM of an IC memory, temporarily stores the data received from the modem 4 in real time, and also serves as a work area for the CPU 13. The storage device 9 is composed of a small hard disk, can store data in the work memory 8, and may be provided outside the communication karaoke terminal 1.

Referring again to FIG. 3, the configuration of mainly the external communication path and the information database 17 will be described in detail. An information database 17 corresponding to the dedicated program 7 of the communication karaoke terminal 1 can be connected to the communication line 2, and the information database 17 is X of Kyocera Multimedia Corporation which is provided in the market of home communication karaoke.
Internet services, etc. are applicable.

The customer database 22 stores the personal data of the customer who has declared to the provider of the information database 17, X Net, when the customer purchases the online karaoke terminal 1. The detailed items include, for example, address, name, telephone number, member number, credit card name, card number, bank name, account number, and the like. There are tens of thousands of customers, and the customer database 22 is a large-capacity storage device capable of sufficiently storing these, and data can be changed and updated.

The service database 23 includes a karaoke database of music data, a game database, a weather forecast database, a travel information database, a news distribution database, and the like. Service database 23
Since new contents are required every day, the latest data 25 is appropriately replenished from the outside and updated by the CPU 19. In particular, the weather forecast, travel information, and news change on an hourly basis, so they are updated frequently.

The physical distribution database 24 is an electronic file formed in a storage device, and as shown in FIG. 9, a large number of personal files 55 are assembled to form an electronic file. The personal file 55 is composed of columns such as product name, product number, ordering, under delivery, delivered, delivery destination, date and time, with the member name: Taro Yamada and its identification number: 11005 and the area name: Tokyo as the title. ing.

The item name and the item number are in agreement with the catalogs on the Internet shown in FIGS. 1 and 3, and the ordering, the delivering and the delivered are indicated by a flag, and the ordering means that the order is surely the flag is 1. If the flag is 0, it means that the confirmation is delayed for some reason in ordering work. If the in-delivery flag is 1, it means that it is delivered to the delivery company, and if the flag is 0, it is before delivery to the delivery company. Delivered indicates that the product has arrived at the designated delivery destination if the flag is 1, and indicates that the product is headed to the designated delivery destination if the flag is 0.

The designated delivery destination is designated by the member of the X-net who is the user of the online karaoke terminal 1 when ordering a product. The actual delivery destination can be a convenience store such as Lawson, FamilyMart or 07-11 store, which is open for a long time near the member's home.

The operation of the present invention will be described with reference to the flowcharts of FIGS. First, in the flowchart of FIG. 5, when the power of the communication karaoke terminal 1 is turned on, the flowchart starts. In step S1, the CPU 13 of the communication karaoke terminal 1 reads the main menu from the main program 5, and the CRT 16 of the television uses general-purpose personal computer communication.
A selection screen and a cursor for exclusive karaoke communication are displayed, and a voice guidance is sounded to select one from the speaker 18. The user of the communication karaoke terminal 1 selects any one by moving the cursor.

In step S2, the CPU 13 of the communication karaoke terminal 1 determines whether the selection result is general-purpose personal computer communication or dedicated karaoke communication. If general-purpose personal computer communication is selected, the process proceeds to step S3, the CPU 13 is guided by the connection software (IP) 10, and the communication karaoke terminal 1
Via the communication line 2, for example, the standard protocol TC
Connect to the Internet 15 with P / IP (NIFT
You can use domestic commercial internet such as Y).

When connecting to the Internet 15 here,
As in normal PC communication, the remote controller 41 is operated to move the cursor 42, and the C
Various electronic product news and homepage 20 on RT16
You can pull in and browse. Electronic product news includes, for example, WAVE for selling CD discs and MI for department stores.
There are TUKOSHI and ski products. In Fig. 4, ski products are displayed in color photographs along with size and price.
It looks almost the same as a printed catalog. As shown in FIG. 4, the X icon 40 is always superimposed on the screen of the homepage 20 by the X key software 11.

In step S4, the user views the screen of the home page 20 on the CRT 16, selects a desired product catalog as necessary, and enjoys shopping on the Internet, such as product specification. After that, if the cursor 42 is used to designate a favorite catalog, the CPU 13 selects the desired catalog.
It is stored in the RAM 8 or the storage device 9. In step S5, the X icon 40 that serves as a switching key on the CRT 16
Check whether is pressed by the cursor 42.

If not pressed, the process returns to step S3,
Steps S3 to S5 are repeated, and the home page 20 is patrolled to search for a desired product catalog. The operation from step S3 to step S5 is a product search step, which is an access to the Internet or the like as in a normal personal computer communication. Now, in step S5, the X icon 40
If is pressed, the process proceeds to step S6, and the CPU 13 reads the X-key software 11 from the general-purpose program 6 and executes it. In step S7, the modem 11 is disconnected from the communication line 2 by the X-key software 11 (necessarily disconnected from the home page 20 and the Internet 15).

From step S8, the product ordering process starts, and the order program 35 of the communication karaoke terminal 1 is directly activated.
A product catalog is read from the storage device 9 and displayed on the screen, and this product catalog is the product catalog of the home page 20 stored in step S4. In step S9, the CPU 13 displays a purchase application form and the like from the order program 35 on the CRT 16. In this purchase application form,
There are items such as maker name, product number, product name, unit price, number, total amount, consumption tax amount, desired delivery date, delivery destination, acceptance and correction, and the user of the online karaoke terminal 1 inputs necessary items.

In step S10, the final confirmation of purchase is entered on the purchase application form on the CRT 16. When this final confirmation is made, the CPU 13 proceeds to step S1.
In step 1, the X key software 11 is activated, the modem 4 accesses the information database 17 via the communication line 2, the DDI 14, etc., and the communication karaoke terminal 1 is again connected to the member X net. Then, the CPU 19 of the hour information database 17 determines whether the communication karaoke terminal 1 is registered (contractor) in the customer database 22 or not, based on the membership number, for example, address, name, telephone number, membership number, credit card name, card number. Check the expiration date, bank name, account number, etc.

In step S12, a menu for selecting whether to proceed to the service database 23 or the distribution database 24 is displayed on the screen of the CRT 16. In step S13, the CPU 19 of the information database 17
Checks whether the distribution database 24 has been selected.
In the case of shopping after viewing the catalog on the Internet, the distribution database 24 is naturally selected, but the selection is intentionally requested for reconfirmation. Logistics database 24
Service database 2 if is not selected
Since 3 is selected, step S14 follows and the CP
U19 displays a selection menu such as a karaoke database, a game database, a weather forecast database, a travel information database, and a news distribution database,
It becomes a normal karaoke mode on X-net.

If it is the dedicated karaoke communication from the beginning in step S2, the procedure goes to step S11, and since the catalog is not viewed, the procedure proceeds to step S12, step S13, step S14, and the same communication karaoke as the selection of the service database 23. It becomes a mode. The operation following step S14 in which the service database 23 is selected is
For example, X-net service of Kyocera Multimedia Corporation dedicated to online karaoke is operated.

Now, in step S13, if the distribution database 24 is selected, it means a shopping operation.
6 from the flowchart A of FIG. 6 to step S15. Further, in step S15, the screen of the CRT 16 displays a selection menu as to whether to proceed with the ordering operation of the merchandise or the tracking confirmation.
If it is not the tracking confirmation of the ordered product, the process proceeds to step S16, and the subsequent operation is the product ordering process and thereafter. In addition,
If it is not a tracking confirmation, there is a direction to proceed to the claim request process or the catalog request process in addition to the product order process,
Since it is not important in the present application, a description thereof will be omitted.

First, in step S16, the purchase application created in step S9 is transmitted from the communication karaoke terminal 1 to the information database 17, and an order for the product is executed. At this time, since the screen of the purchase application is displayed on the CRT 16 of the online karaoke terminal 1, the detailed contents are reconfirmed and the order button is pressed in step S16.

It means that the product is selected by looking at the catalog on the open Internet and the selected product is ordered from the online karaoke terminal 1 to the information database 17 on the member-only closed exclusive X-net. This purchase application form is written in the distribution database 24. Upon completion of the order, in step S17, the online karaoke terminal 1 is disconnected from the basic first contractor information database 17.

The subsequent operation is invisible to the user of the online karaoke terminal 1, and the product ordering process is performed, and the information database 17 acts as an agent and a transmission source to perform the physical distribution operation. In step S18, the information database 17 provided in each place sends a purchase application form to the center server 26 that collectively manages the whole country. The center server 26 receives daily reports such as purchase application forms from a plurality of information databases 17 nationwide, and collects these reports.

Based on the aggregated purchase application form, in step S19, the center server 26 sends the purchase application form to the receiving / ordering management server 27, which specializes in distribution and acts as a merchandise arrangement agent. That is, it requests the handling of sales activities for a predetermined product. In step S20, the order / acceptance management server 27 specifies from the purchase application form that the orderer is a member registered in the customer database 36, and secures the charge after the order is placed. In step S21, the order / acceptance management server 27 creates an order form for the manufacturer server 28 based on the purchase application form, based on its own judgment. This time,
The order / acceptance management server 27 searches the manufacturer database 38 based on the purchase application form and also specifies the product.

In step S22, the order / acceptance management server 27 informs the center server 26 and the information database 17 of the creation of the order form via a predetermined communication line.
Report to. In step S23, the center server 26 writes in the center database 37 and the information database 17 in the distribution database 24 writes that the order form has been created.

Proceeding from B in the flowchart of FIG. 6 to B in the flowchart of FIG. 7, in step S25, the order / acceptance management server 27 sends the order form to the maker server 28 via a predetermined communication line. Step S26
Then, the merchandise catalog 20 is posted on the Internet 15, and the manufacturer server 28 of the company that manufactures the merchandise receives the order form from the acceptance / order management server 27. It is confirmed that the manufacturer management server 28 has received an order for a predetermined product. The maker is the Internet 20
It means that the act of advertising at high cost was rewarded.

In step S27, the manufacturer server 2
8 searches the inventory database 44 to confirm that the product can be shipped. Next, in the product delivery instruction step, in step S28, the manufacturer server 28 sends a delivery request form to the distribution management server 29 of the delivery company through a predetermined communication line and registers it in the delivery database 45 at its own discretion. To do. The delivery request form is a content for instructing to receive the product from a predetermined warehouse and deliver it to a designated place. The designated place corresponds to the delivery destination entered in the purchase application form by the orderer in step S9.

In step S29, the physical distribution management server 2
9 refers to the resource table 46 based on the delivery request form, creates a delivery schedule based on the vehicle / personnel, delivery destination, and quantity, and registers it in the delivery database 48. In step S30, the physical distribution management server 29 sends this delivery schedule to the manufacturer server 28, the order / order management server 27, the center server 26, and the information database 17 via a predetermined communication line.

In step S32 of the merchandise delivery process, the vehicle of the delivery person of the physical distribution management server 29 delivers the merchandise together with the delivery voucher to the designated address, a convenience store or the like. In step S33, after delivery to the convenience store or the like, the delivery person receives the receipt stamp on the delivery form copy, returns to the distribution management server 29, and sets a delivery completed flag in the delivery database 48. In step S34, the physical distribution management server 29 transmits the delivered flag to the manufacturer server 28, the order / order management server 27, the center server 26, and the information database 17 via a predetermined communication line.

Proceeding from C in the flowchart of FIG. 7 to C in the flowchart of FIG. 8, step S36 of the product delivery process.
Then, if the delivery destination is home, the product is delivered at home, and the delivery person also receives the receipt stamp on the delivery slip copy.

After that, the process returns to the physical distribution management server 29, and in step S37, the delivery database 48 is set with a flag that has been passed. When it is received at a convenience store or the like, the delivery person receives the receipt stamp on the delivery form copy at the time of the next patrol, returns to the distribution management server 29, and sets a flag already delivered in the delivery database 48. Step S38
Then, the distribution management server 29 sends the passed flag to the manufacturer server 28, the order / order management server 27,
It is transmitted to the center server 26 and the information database 17 via a predetermined communication line.

In step S39, the manufacturer server 2
8 is a delivery database 45, a receiving / ordering management server 27 is a customer database 36, and a center server 26.
The flag is set in the center database 37, and the information database 17 is set in the distribution database 24. The flag that has been passed is the online karaoke terminal 1
The user of can access the information database 17 and press the receipt button to notify and set up. When the flag of goods passed in step S39 stands,
The billing process is entered and a bill is issued, but since it is not an essential part of the present application, description thereof will be omitted.

In step S15, if it is a tracking confirmation of the ordered product, the process proceeds to step S40 and the tracking operation of the ordered product of FIG. 6 is executed. That is, the online karaoke terminal 1 sends an inquiry signal to the information database 17 according to the tracking program 56. Then, the CPU 19 of the information database 17 answers the inquiry, searches the physical distribution database 24, and transmits the screen data of FIG. 10 to the communication karaoke terminal 1 being accessed (connected), and in step S40, an order is placed. The entire current status is displayed on the screen of the online karaoke terminal 1.

On the main screen of this screen, the total number of orders in this month: 10, the total amount of money: 25,000, the telephone number of the complaint destination for the product: 5555-1111, and the latest deadline 96. 5.5 is displayed, and order details, individual tracking confirmation selection buttons, and the like are displayed below. First, when the order detail selection button is pressed in order to know the individual order details, the online karaoke terminal 1 inquires the information database 17 of the tracking request. Since the information database 17 communicates with it, the CPU 19 stores the report information written in step S23 in the distribution database 2
4 is retrieved and read out and sent to the online karaoke terminal 1.

At step S41, the communication karaoke terminal 1
As shown in FIG. 11, in the upper part of the screen, order month: February 1996, number of cases: 8, item price: 19,500 yen, consumption tax:
900 yen, delivery fee: 500 yen, total: 20,900 yen, etc., but the main screen displays 96.02.0 days / months for each individual product.
1, the store name: WAVE, the product number: 0011, the product name: CD, the price: 10,000, etc. are displayed in a list form. Next, when the tracking confirmation selection button is pressed on the screen of FIG. 10, the product tracking confirmation list of FIG. 12 is displayed in step S42.

The CPU 19 of the information database 17 retrieves and reads the information written in the delivery schedule report of step S30 and the delivered flag information of step S34 by searching the physical distribution database 24, and the communication karaoke terminal 1
Send to Then, as shown in FIG. 12, on the screen, the order (month) and date of tracking (product) number: 962 and product name: shoes and progress status: delivered (or delivering or ordering), etc. are displayed for all purchased products. , Displayed in list form. That is, since the shoes have arrived at the convenience store of the designated delivery destination,
Users can plan for pick-up on the way home from work.

If the product is delivered to a convenience store or the like other than home, the user of the online karaoke terminal 1 can access the information database 17 and confirm the arrival status of the product in step S42. . If necessary, the user of the online karaoke terminal 1 can access the information database 17 to confirm the progress of delivery of the product at any time. In step S43, the orderer who has confirmed the arrival of the product can drop in the convenience store and receive the product at a convenient time such as after returning to school or work.

When receiving home-delivered products or ordered products purchased according to the present invention, even if the family is away, they can be delivered to the designated delivery destination without fail. The delivery person only needs to drive the delivery vehicle to the destination once, so that he can work efficiently. Recipients can pick up when they want, so they can use their time effectively. According to the present invention, the Internet information can be used to freely purchase the product, and the receipt and delivery of the product can be enjoyed by both the delivery side and the purchaser side.

Although the product has been described as a product, it may be a concert, an airline ticket, a travel ticket, a translation request, a paid consultation, or the like. Product information is widely available on the Internet 1
Since it is obtained from the homepage 20 of 5, the wide range of shopping can be easily done, and since the order is made through the membership information database 17 which is already in a trusting relationship, both the seller and the customer regarding individual purchase can feel a sense of security.

Reconfirmation of ordered items in real time via the member-only information database 17 regarding contract items on both sides,
You can easily check the progress of delivery, check the payment procedure, and check the receiving point of goods. If the received product is defective, various complaints can be received and processed directly at the receiving place, and because of the membership system, it can be finely treated. Since you can specify the delivery address and the receiving point of the product near the member's address, workplace, etc.,
The possibility that someone else will purchase by impersonation under a false name will be greatly reduced.

[Brief description of drawings]

FIG. 1 is an overall block diagram of a distribution device using a communication network according to a first embodiment of the present invention.

FIG. 2 is a detailed block diagram of the apparatus of FIG. 1 of the present invention.

FIG. 3 is a detailed block diagram of the information database side of FIG. 1 of the present invention.

FIG. 4 is a detailed block diagram of the communication karaoke terminal side of FIG. 1 of the present invention.

FIG. 5 is a flowchart for explaining mainly the operation of a commodity search step of the distribution system using the communication network according to the first embodiment of the present invention;

FIG. 6 is a flowchart for explaining the operation of product ordering and product tracking in the distribution system using the communication network according to the first embodiment of the present invention.

FIG. 7 is a flowchart illustrating an operation of a product delivery instruction and a delivery process of the physical distribution system using the communication network according to the first embodiment of the present invention.

FIG. 8 is a flowchart for explaining the operation of the product delivery and billing process of the physical distribution system using the communication network according to the first embodiment of the present invention.

FIG. 9 is a diagram showing a structure of a physical distribution database according to the first embodiment of the present invention.

FIG. 10 is a diagram of a screen of the communication terminal before the start of tracking according to the first embodiment of the present invention.

FIG. 11 is a diagram of a screen displaying order details of the communication terminal according to the first embodiment of the present invention.

FIG. 12 is a diagram of a screen displaying a tracking state of ordered products of the communication terminal according to the first embodiment of the present invention.

[Explanation of symbols]

 1 Communication Karaoke Terminal 2 Communication Line 3 Television 4 Modem 5 Main Program 6 General-purpose Program 7 Dedicated Program 8 Work Memory 9 Storage Device 10 Connection Software (IP) 11 X Key Software 12 Karaoke Program 13, 19 Central Processing Unit CPU 14 Public Line 15 Internet 16 CRT 17 Information database 18 Speaker, 20 Homepage 22, 36, 51 Customer database 23 Service database 24 Logistics database 26 Center server 27 Receiving / order management server 28 Manufacturer server 29 Logistics management server 35 Ordering program 37 Center database 38 Manufacturer Database 40 X icon 41 Remote controller 42 Cursor 43 Microphone 44 Inventory database 45 Delivery data Over scan 46 resource table 48 delivery database 49 Billing server 52 according follower - arm 55 personal files 56 tracking program

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Ichiro Aoki 2-7-4 Hirakawacho, Chiyoda-ku, Tokyo Inside Kyocera Multimedia Corporation

Claims (12)

[Claims] 1. A communication terminal is connected to an open information network composed of a plurality of computers, personal computers, and information processing devices that are standardized and connected to each other by a communication line, and the communication terminal connects the specific information via the information network. The product information is received from the processing device and displayed on the display device of the local station communication terminal, and then the connection key for switching the connection destination on this communication terminal side is operated to terminate the connection with the information network.・ Disconnect and access the information database registered in advance by the local communication terminal through the communication line by the communication program that is built in the local communication terminal, and based on the product information, the specified product to the information database. Order, then disconnect the communication between the local station communication terminal and the information database by the communication program, The database has a pre-registered contract
The order management server is accessed to request the sale and handling of the ordered predetermined product, and the manufacturer management server that provides product information on the information network is accessed from the order / order management server to access the predetermined product. Regarding the order, the maker management server accesses the logistics management server of the shipping company and instructs to receive the predetermined product from the predetermined warehouse and deliver it to a designated place. A delivery schedule is created for transportation, and the delivery schedule is notified to the maker management server, the order / order management server, and the information database. According to the delivery schedule, the predetermined product is delivered to the designated location, and the delivery notification is sent. This delivery is registered in the logistics management server After the notification is sent from the logistics management server to the manufacturer management server, the receiving / ordering management server, and the information database, the communication terminal is connected to the information database, and the progress status of delivery before receiving the ordered product is received. On the screen of the communication terminal, and in accordance with this inquiry, the information database reads out the progress status of delivery of the product, transmits it to the communication terminal via the communication line, and displays the progress status of delivery on the screen. Logistics system using the communication network. 2. The distribution system using a communication net according to claim 1, wherein the progress of the delivery is a delivery schedule. 3. The distribution / physical distribution system using a communication net according to claim 1, wherein the progress status of the delivery is a delivery completion notification. 4. The physical distribution system using a communication network according to claim 1, wherein the opened information network is the Internet. 5. The distribution system using a communication net according to claim 1, wherein the product is a product. 6. The distribution system using a communication net according to claim 1, wherein the product is a service. 7. An open first information network comprising a plurality of standardized information processing apparatuses connected to each other by a communication line, capable of connecting the information processing apparatuses arbitrarily, and only a subscriber who has made a subscription contract. A closed second information network to which the information processing device can be connected, and a communication terminal having a connection switching means for connecting to either one of the first information network and the second information network, The user connects the communication terminal to the first information network, and in the first information network, selects desired product information from product information provided by a plurality of sellers, and selects The ordered product is ordered by the communication terminal in the second information network using the ordered product information, and the delivery of the ordered product is instructed to a predetermined place. A host computer provided in the second information network is a distribution system using a communication net for managing a distribution process of the product, wherein the second information network receives an order from the communication terminal, Information regarding the distribution status of the product is provided from the receiving / ordering management server by connecting the communication terminal to the second information network, which is provided with a receiving / ordering management server for managing the distribution process of the product. Is received via the communication line and is displayed on the communication terminal. 8. The physical distribution system using a communication network according to claim 7, wherein the predetermined place is a user's home. 9. The distribution system using a communication net according to claim 7, wherein the predetermined place is a place other than the user's home. 10. The physical distribution system using a communication net according to claim 9, wherein the place other than the home is a convenience store near the user's home. 11. The distribution system using the communication net according to claim 7, wherein the distribution status information is a delivery schedule for the product. 12. The distribution system using the communication net according to claim 7, wherein the distribution status information is a delivery completion notification regarding the product.