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5 ways insurers will prioritize AI and customer experience in 2026

8 hours ago
Illustration showing an insurer surrounded by new images of what may occur in 2006 and a large numeral 5. 5-ways-insurers-will-prioritize-AI-and-customer-experience-in-2026.
Insurers will prioritize customer experience in the coming year as declining customer satisfaction reveals the need to focus on retaining clients. Read more
More Top Stories
TOP NEWS
  • Behavioral barriers to buying annuities (and how to overcome them)

  • Feelings, prayers and vibes: How many Americans buy

  • Annuity sales edge up in Q3, Wink reports

  • Nearly half of Americans surveyed will collect Social Security benefits early

INSURANCENEWSNET MAGAZINE

In this issue...

  • Financial professionals can help tomorrow’s retirees achieve financial security
  • Big, Beautiful Tax Changes
  • Social Security at a Crossroads
  • Principal vision — With Deanna Strable
  • Planning in the key of life — with Preston Cherry
  • Can government ease the LTC crisis?
MORE MAGAZINE

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SPECIAL FEATURE

Annuity 20026.

Annuity Trends to Watch For in 2026: Products, tech, and market shifts

Record-breaking annuity sales over the past several years reflect a growing demand for safety and guaranteed income in 2026. Read More

MORE FEATURES

From The Field

IUL: It’s about the caps (long term)

It is true that future market returns are relevant to how these policies perform, but the bigger issue is the caps on the upside, which are typically set by the insurance carrier.

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    How cyber insurance will connect consumers and insurers

    Several trends are on track to converge in 2026 and boost the perceived value of personal cyber coverage.

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      Adaptable estate planning in our one big beautiful world

      Although the lifetime exemption under the One Big Beautiful Bill Act is described as “permanent,” in Washington that means until the next presidential election cycle!

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      More From The Field

ADVISOR NEWS

Large illustration of the words "Gen X." Gen-Xs-retirement-readiness-is-threatened. Gen X’s retirement readiness is threatened

When it comes to retirement, the baby boomers get all the attention but it is Generation X that faces a retirement crisis.

  • The missing link in LTC planning
  • Older Investors, Wider Bets: How retirement portfolios change with age
  • Study: Nearly half of Americans would consider a 50-year mortgage 
  • 25 facts highlight women’s risky road to retirement
  • With 20% staff cut, Department of Labor priorities changing fast, analysts say
More ADVISOR NEWS

NEWSWIRES

Reports from Saifee Hospital Describe Recent Advances in Obesity and Diabetes [Surgeons’ Perspectives on Insurance Coverage for Metabolic and Bariatric Surgery in India: An Obesity and Metabolic Surgery Society of India (OSSI) Survey]: Nutritional and Metabolic Diseases and Conditions – Obesity and Diabetes

2025 DEC 01– By a News Reporter-Staff News Editor at Obesity Daily News– A new study on Nutritional and Metabolic Diseases and Conditions- Obesity and Diabetes is now available. The news correspondents obtained a quote from the research from Saifee Hospital,“ However, real-world implementation of this policy is often inconsistent, with reports of claim denials…

  • Investigators from University of Cincinnati Release New Data on Economics (Hedging Sanctions Risk: Cryptocurrency In Central Bank Reserves): Economics
  • School of Public Administration Describes Findings in Science (Unlocking intergenerational support: The impact of long-term care insurance on elderly family dynamics): Science
  • New Findings from Stanford University in the Area of Insurance Described (Determination of Highly Resource-Intensive Pediatric Patients: Opportunity for Innovation): Insurance
  • Reports Outline Science Study Results from Keck School of Medicine of the University of Southern California (Insurance payer policies for subacromial balloon spacer coverage utilize poor quantity and quality of references): Science
  • Jeffries condemns GOP inaction on rising health care prices
More NEWSWIRES

INN Insider

Virtus Advisers LLC Invests $249,000 in Walmart Inc. $WMT

Virtus Advisers LLC bought a new stake in Walmart Inc. (NYSE:WMT – Free Report) in the 2nd quarter, according to its most recent disclosure with the Securities and Exchange Commission (SEC). The institutional investor bought 2,542 shares of the retailer’s stock, valued at approximately $249,000.

  • Robinhood Markets, Inc. $HOOD Shares Bought by Wealthedge Investment Advisors LLC
  • Kansas Blue Cross, Topeka hospital system struggle to reach agreement
  • “It Made Me Feel Like a Sucker”: Long-Running Lawsuits Accuse State Farm of Billion-Dollar Hail Scheme
  • AI vs. AI: Patients deploy bots to battle health insurers that deny care
More INN Insider

Annuity News

Illustration of insurance performence illustrations using 3D objects. 'Take this as a win': NAIC creates new life insurance illustration group.

‘Take this as a win’: NAIC creates new life insurance illustration group

The National Association of Insurance Commissioners is creating a new working group to address life insurance and annuity illus... Read More

  • How AI is lowering the barrier for annuities sales
  • Annuity regulations and products will evolve in 2026
  • Annuity Trends to Watch For in 2026: Products, tech, and market shifts
More Annuity News

Life Insurance News

The role of riders: Enhancing policy flexibility and protection

In the indexed universal life space, the policy rider is the essential key to unlocking IUL's dynamic utility. Read More

  • Kyle Busch IUL lawsuit moved to federal court at PacLife’s request
  • Why the Kyle Busch IUL lawsuit signals the industry’s moment of reckoning
  • NAIC task force recommends 10-year data history for index illustrations
More Life Insurance News
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Health/Employee Benefits News

DUCKWORTH CALLS OUT REPUBLICANS FOR REFUSING TO HELP STOP HEALTH INSURANCE BILLS FROM SKYROCKETING FOR MILLIONS OF FAMILIES, INCLUDING THEIR OWN CONSTITUENTS

At today's Republican-led Senate Commerce subcommittee hearing, U.S. Senator Tammy Duckworth called out her Republican col... Read More

Employees are more informed, but less satisfied with benefits

WTW’s latest EX Intelligence report found there has been a rise in the number of employees that feel well informed about their ... Read More

Commissioner asks health insurers to keep broker commissions on Medicare products

Washington state Insurance Commissioner Patty Kuderer sent letters to two health insurers asking them to continue paying commis... Read More

  • Missourians brace for health insurance premium spikes with federal subsidies set to expire
More Health/Employee Benefits News
inn-insider

Daily Market Outlook – Monday, Dec. 1

U.S. stock futures and cryptocurrencies saw a decline, signalling a risk-averse sentiment ahead of economic reports set to be r... Read More

Facing a subsidy sunset, Montanans brace for health insurance increases

As a self-employed rancher operating a family business in Busby, about an hour and a half east of Billings, Kirby Walborn has p... Read More

What to do when faced with a Social Security administrative error

A clerical error involving the incorrect declaration of death on Social Security records can seriously affect a person's life. ... Read More

  • Luigi Mangione in Manhattan court as judge weighs evidence before trial
More INN Insider News

Property and Casualty News

County concerned after fair forgets to pay insurance premium

FINDLAY— The Hancock County Fair Board neglected to pay a $46,000 liability insurance premium on time, a lapse that raised conc... Read More

Best’s Market Segment Report: AM Best Revises Outlook on US Homeowners Insurance Segment to Stable From Negative

AM Best is revising its market segment outlook for the U.S. homeowners’ insurance segment to stable from negative, citing moder... Read More

Their home insurer went bankrupt. These south Louisiana residents still have nowhere to go.

His insurance premium with Lighthouse, a small company based in Louisiana, was around $4,400 a year. He managed to avoid major ... Read More

  • Guest column: Let history repeat itself to fix auto insurance in Louisiana
More Property and Casualty News

Insurance & Financial Fraud

Alleged Epstein survivor sues Charlotte-based Bank of America for sex trafficking

An alleged victim of convicted sex offender Jeffrey Epstein is suing Charlotte- based Bank of America and another bank in New Y... Read More

Wisconsin releases enforcement actions for October

The Wisconsin Office of the Commissioner of Insurance recently released a list of administrative actions for October. The actio... Read More

Another mobile home park sued for 'deadly' conditions

Arizona Attorney General Kris Mayes is suing another manufactured home park and its owners in her latest effort to bring accoun... Read More

  • Ballad Health Sues UnitedHealth Group Alleging Medicare Advantage Manipulation, Harm To Rural Patients
More Insurance & Financial Fraud

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Press Releases
  • A Heartfelt Letter to the Independent Advisor Community
  • 3 Mark Financial Celebrates 40 Years of Partnerships and Purpose
  • Hexure Launches AI Enabled Version of Its Platform to Power Life Insurance Sales
  • National Life Group Board Approves Dividends for 2026
  • Senior Market Sales® (SMS) Acquires Austin-Based Abt Insurance Agency
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