International journal of education and development using information and communication technology, 2018
Universities in sub-Saharan Africa have been adopting various forms of blended distance courses t... more Universities in sub-Saharan Africa have been adopting various forms of blended distance courses to meet the demand of higher education. However, the lack of reliable and efficient support services for students taking various blended programs has continued to be the main challenge. This study developed a mobile application for enabling instructors to provide support services during learning process. The development of the mobile application followed eXtreme Programming agile method involving 12 students and 4 instructors from Mzumbe University. To test the effectiveness of the developed application, data was collected from 5 instructors and 76 students through group discussions, and questionnaires. The study found that the majority of instructors indicated that the developed application enabled them to provide promptly and effective technical and pedagogical support services to learners. Moreover, instructors found the developed system being useful tool for tracking students’ progres...
International journal of education and development using information and communication technology, 2018
Universities in sub-Saharan Africa have been adopting various forms of blended distance courses t... more Universities in sub-Saharan Africa have been adopting various forms of blended distance courses to meet the demand of higher education. However, the lack of reliable and efficient support services for students taking various blended programs has continued to be the main challenge. This study developed a mobile application for enabling instructors to provide support services during learning process. The development of the mobile application followed eXtreme Programming agile method involving 12 students and 4 instructors from Mzumbe University. To test the effectiveness of the developed application, data was collected from 5 instructors and 76 students through group discussions, and questionnaires. The study found that the majority of instructors indicated that the developed application enabled them to provide promptly and effective technical and pedagogical support services to learners. Moreover, instructors found the developed system being useful tool for tracking students’ progres...
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