Abstract. This study aims to identify service innovation patterns in the service industry and understand the main differences among them.
This study aims to identify service innovation patterns in the service industry and understand the main differences among them. By analyzing service ...
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Abstract. The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, ...
Bibliographic details on Identifying Service Innovation Patterns From The Service-Oriented Perspective.
Coombs and Miles (2000) distinguish between three different approaches to defining and studying innovation in services: (i) an assimilation approach, which ...
Taking a Schumpeterian view of service innovation, Drejer. (2004) emphasizes the dichotomy between product and process as two main service innovation categories ...
This paper identifies four categorizations of service innovation and shows the benefits and drawbacks of each one.
The study identifies the key characteristics within 84 definitions of service innovation in different perspectives (assimilation, demarcation and synthesis) and ...
The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, ...
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