8000 Problem with changing tags which contains '.' - 404007: Resource Not Found · Issue #994 · tableau/server-client-python · GitHub
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Cloudy17g35 opened this issue Feb 22, 2022 · 5 comments
Open

Problem with changing tags which contains '.' - 404007: Resource Not Found #994

Cloudy17g35 opened this issue Feb 22, 2022 · 5 comments
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@Cloudy17g35
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Cloudy17g35 commented Feb 22, 2022 •
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Describe the bug

Hi!

I tried to change tags in a workbook.

My tags are as following: my_tag.foo

I cannot change it because i'm getting: 404007: Resource Not Found.

NOTE: When i was trying to use code below with tags without a dots it worked. It only don't works for tags with dot.

It's quite huge problem because I need to replace this dots in almost 400 workbook tags 😢

I found something related like #675 or #578 but i did not get much from it.

Versions

Details of environment:

  • Tableau Server Version: 2021.4.2 (20214.21.1217.2252) 64-bit Linux
  • Python 3.9.7
  • tableauserverclient 0.17.0.

To Reproduce

Here's code:

# here i just use methods which allows me to get to the site, importing TSC
from login_to_client import get_auth, get_server
import tableauserverclient as TSC
# getting to the site
tableau_auth = get_auth(site)
server = get_server()
with server.auth.sign_in(tableau_auth):
    
    # getting list with all workbooks on the server
    all_workbooks , pagination_item = server.workbooks.get()
    
    # grab first workbook
    workbook = all_workbooks[0]
    workbook_tags = workbook.tags
    
    # logging info about tags
    myloger.info(workbook_tags)
    
    try:
        # i try to set tags to empty set
        workbook.tags = set()
        # updating workook
        server.workbooks.update(workbook)
        myloger.info('updating has been finished')
    except Exception as e:
        myloger.error(e)

This code works without any problem when there's no dot in the tag name.

The problem occurs when there's a dot.

Results

MyLogger[9716] INFO {'my_tag.foo'}

MyLogger[9716] ERROR 
404007: Resource Not Found
Tag 'my_tag' could not be found.
@bcantoni bcantoni added the bug label Feb 23, 2022
@bcantoni
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bcantoni commented Feb 23, 2022 •
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I can reproduce the same on Tableau Online which is currently on version 20221.22.0219.1914.

I tried the actual REST API call that TSC makes and it also fails:

  • curl -X DELETE https://10ax.online.tableau.com:443/api/3.15/sites/<site-id>/workbooks/<workbook-id>/tags/testy.tester
  • Returns a 404 error (404007) with message "Tag 'testy' could not be found", just as reported above.
  • The period character is valid in URLs without escaping, so this should work (escaping it as %2E also did not work)

This looks like a problem on the server backend side.

@difemaro
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difemaro commented Feb 23, 2022 •
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Changing the line 33 on resource_tagger.py from:
self.delete_request(url)

To
self.delete_request(url + '.')

It seems the rest api service from Tableau, truncates the DELETE url, to the previous character to the last point found.

image

Regards,

Diego Martinez
Tableau Ambassador

@Cloudy17g35
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@difemaro solution is working for situation when we both have a dot in the tag or we don't have it.

I think that it resolves this problem.

@bcantoni
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I reported this internally, so let's reopen this bug until we can get a proper fix.

In the meantime, the workaround above sounds like it works for anyone who runs into this.

@bcantoni bcantoni reopened this Feb 24, 2022
@bcantoni
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The internal team at Tableau is fixing this issue with the REST API (issue number 1379992).

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