diff --git a/email/testing.rst b/email/testing.rst
index 45b45350d77..66df5f33f8b 100644
--- a/email/testing.rst
+++ b/email/testing.rst
@@ -26,10 +26,6 @@ Start with an easy controller action that sends an email::
         return $this->render(...);
     }
 
-.. note::
-
-    Don't forget to enable the profiler as explained in :doc:`/testing/profiling`.
-
 In your functional test, use the ``swiftmailer`` collector on the profiler
 to get information about the messages sent on the previous request::
 
@@ -67,4 +63,22 @@ to get information about the messages sent on the previous request::
         }
     }
 
+Troubleshooting
+---------------
+
+Problem: The collector object is ``null``
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+The email collector is only available when the profiler is enabled and collects
+information, as explained in :doc:`/testing/profiling`.
+
+Problem: The collector doesn't contain the email
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+If a redirection is performed after sending the email (for example when you send
+an email after a form is processed and before redirecting to another page), make
+sure that the test client doesn't follow the redirects, as explained in
+:doc:`/testing`. Otherwise, the collector will contain the information of the
+redirected page and the email won't be accessible.
+
 .. _`Swift Mailer`: http://swiftmailer.org/