Description
The problem
Since round about two weeks, I frequently observe, that the status of devices from the Homematic IP cloud addon are not updated in Home Assistant anymore. I.e., a light remain off althought it is turned on or my energy counter remain at some kWh value for a couple of hours. If something like this is observed, I find the following two erros in the Home Assistant log:
Logger: homematicip.connection.rest_connection
Quelle: components/homematicip_cloud/hap.py:215
Erstmals aufgetreten: 20. Mai 2025 um 00:04:19 (4 Vorkommnisse)
Zuletzt protokolliert: 22. Mai 2025 um 23:47:24
An error occurred while requesting URL('https://srv0005.a.homematic.com:6969/hmip/home/getCurrentState').
Error response 502 while requesting URL('https://srv0005.a.homematic.com:6969/hmip/home/getCurrentState') with data {'clientCharacteristics': {'apiVersion': '10', 'applicationIdentifier': 'homematicip-python', 'applicationVersion': '1.0', 'deviceManufacturer': 'none', 'deviceType': 'Computer', 'language': 'en_US', 'osType': 'Linux', 'osVersion': '6.6.74-haos-raspi'}, 'id': 'id_of_my_hmip_accesspoint'}.
Response: <Response [502 Bad Gateway]>
Logger: homeassistant
Quelle: components/homematicip_cloud/hap.py:215
Erstmals aufgetreten: 20. Mai 2025 um 00:04:19 (3 Vorkommnisse)
Zuletzt protokolliert: 22. Mai 2025 um 23:47:24
Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/homematicip_cloud/hap.py", line 215, in async_connect
await self.home.get_current_state_async()
File "/usr/local/lib/python3.13/site-packages/homematicip/async_home.py", line 198, in get_current_state_async
json_state = await self.download_configuration_async()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/homematicip/async_home.py", line 187, in download_configuration_async
raise Exception("Could not get the current configuration. Error: %s", result.status_text)
Exception: ('Could not get the current configuration. Error: %s', 'No status code')
When this happens in Home Assistant, the official Homematic IP smartphone app works fine.
The issue can immediatelly be solved by restarting the Homematic IP cloud addon - but one or two days later it occurs again.
I do not believe, that this issue is related to the problem with blocked IP addresses because 1) when restarting the addon my IP address does not change (but the device status updates are working again), 2) I do not receive a warning in the Homematic IP smartphone app (thats the case when an IP is blocked).
I am grateful for any suggestion!
Jan
What version of Home Assistant Core has the issue?
core-2025.5.2
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
HomematicIP Cloud
Link to integration documentation on our website
https://www.home-assistant.io/integrations/homematicip_cloud
Diagnostics information
No response
Example YAML snippet
Anything in the logs that might be useful for us?
Additional information
No response