|
| 1 | +================================== |
| 2 | +How to modify a validated invoice? |
| 3 | +================================== |
| 4 | + |
| 5 | +In most accounting legislation over the word, it's not allowed to modify |
| 6 | +an invoice that is validated and sent to the customer. However, you |
| 7 | +sometimes need to change an invoice for different reasons: the sale has |
| 8 | +changed, the made a mistake while recording the invoice, etc. |
| 9 | + |
| 10 | +Thus, the right way to modify an invoice is to: |
| 11 | + |
| 12 | +1. Refund the original invoice |
| 13 | +2. Create a new invoice |
| 14 | + |
| 15 | +Odoo's refund mechanism helps you handle the whole process in just a few |
| 16 | +clicks. |
| 17 | + |
| 18 | +Modify an invoice |
| 19 | +================= |
| 20 | + |
| 21 | +If your invoice is still in draft, you can modify it the way you want. |
| 22 | +However, if your invoice is validated, you can not change it anymore. If |
| 23 | +you need to modify it, the right operations to do are: |
| 24 | + |
| 25 | +1. Refund the original invoice; |
| 26 | +2. Reconcile the original invoice with the refund to void them; |
| 27 | +3. Create a new draft invoice, a copy of the original; |
| 28 | +4. Validate the new invoice. |
| 29 | + |
| 30 | +All those steps are automated by Odoo. All you have to do is to click on |
| 31 | +the Refund button on an invoice. |
| 32 | + |
| 33 | +.. image:: ./media/modify01.png |
| 34 | + :align: center |
| 35 | + |
| 36 | +In the refund dialog, select the option "Modify: create a refund, |
| 37 | +reconcile and create a draft invoice". Once you click on the "Create |
| 38 | +Refund" button, Odoo will void your existing invoice and create a new |
| 39 | +draft invoice that is a duplicate of the original one. |
| 40 | + |
| 41 | +Edit this new draft invoice and validate it when it's correct. |
| 42 | + |
| 43 | +.. note:: |
| 44 | + |
| 45 | + if you already sent the original invoice to your customer, you should send |
| 46 | + the new invoice and the refund to the customer so that he gets all the documents. |
| 47 | + |
| 48 | +.. seealso:: |
| 49 | + |
| 50 | + * :doc:`refund` |
| 51 | + |
| 52 | +.. rst-class:: text-muted |
| 53 | + |
| 54 | +| Written by Fabien Pinckaers (Odoo) |
| 55 | +| Proofread by Aline Preillon (Odoo) |
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