8000 Update response-target-metrics.md · hacker0x011/docs.hackerone.com@3adb357 · GitHub
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‎docs/programs/response-target-metrics.md

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@@ -38,7 +38,7 @@ Time to triage | 2 days | 10 days | Customized
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Time to bounty | 1 day (after triage) | N/A | Customized
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Time to resolution | 30 days | N/A | Customized <br>Targets can be broken up and set by severity</br>
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><i>Note: All times above are in business days</i>
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><i>Note: All times above in business days</i>
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### Pausing Timers
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HackerOne will automatically pause these timers when you're waiting on a response from a hacker so that your team isn’t disadvantaged during the wait period. When you change the report state to *Needs more info*, the timer will pause while waiting on a response from a hacker. The timer will start again when a hacker replies and comments on the report.

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