8000 Update helpdesk.rst · aju-odoo/documentation-user@017b460 · GitHub
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helpdesk/helpdesk.rst

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@@ -92,7 +92,7 @@ documentation
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Tickets have been created, now what?
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Now your employees can start working on them! If you have selecting a
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Now your employees can start working on them! If you have selected a
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manual assignation method then your employees will need to assign
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themselves to tickets using the "Assign To Me" button on the top left of
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a ticket or by adding themselves to the "Assigned to" field.
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On your tickets you will see stars. You can determine how urgent a
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ticket is but selecting one or more stars on the ticket. You can do this
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ticket is by selecting one or more stars on the ticket. You can do this
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in the Kanban view or on the ticket form.
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.. image:: media/helpdesk10.png

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