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lines changed Original file line number Diff line number Diff line change @@ -96,9 +96,9 @@ unlimited number of tickets for bugs and functional questions: how to use and
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configure Odoo for your specific needs.
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This support service does not include support to customize Odoo, develop new
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- modules, or perform specific actions on your own database on your behalf. (e.g.
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- recording data for you) Those services can be offered in extra through our
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- Success Pack service offer.
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+ modules, or perform specific actions on your database on your behalf. (e.g.
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+ recording data, or configuring the system for you) Those services can be
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+ offered in extra through our Success Pack service offer.
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Support Service
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+++++++++++++++
@@ -352,8 +352,10 @@ list price, the per-User charges will increase by up to 7% per year.
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.. FIXME: should we really fix the price in the contract?
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The additional charge for the Upgrade, Support and Bugfix Service for custom
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- modules developed by Odoo SA is 4 EUR (€) / month per hour of development of
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- these custom features.
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+ modules developed by Odoo SA is a recurring price depending on the number of
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+ hours done to develop these custom features:
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+ - 4 EUR / month per hour of development in European contries
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+ - 5 USD / month per hour of development in other countries
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In case the modules are not developed by Odoo SA, Odoo SA reserves the right to
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reject an upgrade request for third-party modules under the above conditions if
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