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Questions and Answers |
Public Complaint ProcessComplaint Submission Instructions | |
How to Track a Complaint(s)Guidance for tracking a complaint |
It is critical to provide the ECMC with enough information to respond to your complaint. Of particular importance is a detailed description of the issue and specific information regarding the location where the issue occurred (or is occurring). Without enough detail, the ECMC will not be able to process or investigate the complaint and, therefore, the ECMC will have no choice but to discard the complaint.