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Authors: Lex van Velsen 1 ; Marit Dekker-van Weering 1 ; Floor Luub 2 ; Astrid Kemperman 2 ; Margit Ruis 3 ; Judith Urlings 4 ; Andrea Grabher 5 ; Marlene Mayr 5 ; Martijn Kiers 6 ; Tom Bellemans 7 and An Neven 8

Affiliations: 1 eHealth Cluster, Roessingh Research and Development, Enschede and The Netherlands ; 2 Department of the Built Environment, Technical University of Eindhoven, Eindhoven and The Netherlands ; 3 Coöperatie Slimmer Leven 2020, Eindhoven and The Netherlands ; 4 Happy Aging, ABEONAconsult BVBA, Zonhoven and Belgium ; 5 LifeTechValley VZW, Diepenbeek and Belgium ; 6 GEFAS STEIERMARK, Graz and Austria ; 7 Institute of Energy, Transport and Environmental Managenent, FH Joanneum GmbH, Kapfenberg, Austria, ABEONAconsult BVBA, Zonhoven and Belgium ; 8 ABEONAconsult BVBA, Zonhoven and Belgium

Keyword(s): Older Adults, Mobility, Travel Aid, mHealth, Cognitive Impairments, Participatory Design.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Knowledge Discovery and Information Retrieval ; Knowledge-Based Systems ; Software Development ; Symbolic Systems

Abstract: Mobility is an important factor in the coming about of quality of life of older adults. In this article, we discuss the participatory design process of a mobile mobility aid for older adults (SOULMATE), which resulted in a service model and functional specifications. We conducted 12 design sessions in Austria, Belgium, and the Netherlands, in which we involved older adults and other stakeholders. The main values that older adults seek to satisfy, with respect to mobility, are comfort, speed, and affordability. They also experience a myriad of problematic situations while travelling, such as complicated ticketing systems for public transport. Participants’ thoughts on the role of technology and their reactions towards existing applications resulted in a service model for SOULMATE that consists of four modules: Travel planning, assistance, discovery and training. Their functioning is detailed in a list of (non)functional requirements. As a next step, prototypes of the SOULMATE technolo gy will be developed and tested iteratively. (More)

CC BY-NC-ND 4.0

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Paper citation in several formats:
van Velsen, L., Dekker-van Weering, M., Luub, F., Kemperman, A., Ruis, M., Urlings, J., Grabher, A., Mayr, M., Kiers, M., Bellemans, T. and Neven, A. (2019). Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults. In Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-368-1; ISSN 2184-4992, SciTePress, pages 38-47. DOI: 10.5220/0007680200380047

@conference{ict4awe19,
author={Lex {van Velsen} and Marit {Dekker{-}van Weering} and Floor Luub and Astrid Kemperman and Margit Ruis and Judith Urlings and Andrea Grabher and Marlene Mayr and Martijn Kiers and Tom Bellemans and An Neven},
title={Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults},
booktitle={Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2019},
pages={38-47},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007680200380047},
isbn={978-989-758-368-1},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - Travelling with my SOULMATE: Participatory Design of an mHealth Travel Companion for Older Adults
SN - 978-989-758-368-1
IS - 2184-4992
AU - van Velsen, L.
AU - Dekker-van Weering, M.
AU - Luub, F.
AU - Kemperman, A.
AU - Ruis, M.
AU - Urlings, J.
AU - Grabher, A.
AU - Mayr, M.
AU - Kiers, M.
AU - Bellemans, T.
AU - Neven, A.
PY - 2019
SP - 38
EP - 47
DO - 10.5220/0007680200380047
PB - SciTePress