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User profile for user: J_PUK
J_PUK Author
User level: Level 1
19 points

NRC app on Apple Watch suddenly not working

The Nike Run Club app on my Apple Watch 3 suddenly stop working last week. The complication disappeared. When I scroll down the list of apps on the watch, NRC no longer listed. But from my iPhone XR, under the Apple Watch app, I see that Nike Run Club is listed (see screen shot). But when I go into it, it shows NRC is INSTALLED, but I can not slide the button to "Show App on Apple Watch".

I have tried

1)delete NRC from my iPhone,

2)reset Apple Watch with "Erase Apple Watch Content and Setting".

3)reboot both devices.

4) re-download NRC on the phone.

5) NRC app on phone still not connecting to Apple watch (under settings/device). But Bluetooth shows it is connected to the watch.

6) Apple watch still showing the and behaving teh same manner :(


Help anyone ??



Posted on Nov 14, 2023 2:31 PM

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User profile for user: J_PUK
J_PUK Author
User level: Level 1
19 points

Posted on Nov 17, 2023 8:56 PM

Thanks for the input.

Actually I just found out from NRC support site that states NRC supports “Apple Watch Nike Series 3 (with cellular) and newer”

That means the GPS model is no longer supported. That explains why the app will not work anymore on my watch :(

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User profile for user: J_PUK
J_PUK Author
User level: Level 1
19 points

Nov 17, 2023 8:56 PM in response to PFY1

Thanks for the input.

Actually I just found out from NRC support site that states NRC supports “Apple Watch Nike Series 3 (with cellular) and newer”

That means the GPS model is no longer supported. That explains why the app will not work anymore on my watch :(

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User profile for user: J_PUK
J_PUK Author
User level: Level 1
19 points

Dec 12, 2023 5:56 PM in response to steath

Since Series 3 cellular is still supported, have you tried resetting the Location and Privacy setting ? There are lots of posting that resolves this issue on supported Apple Watch.

On you iPhone, Goto Settings, then General, then Transfer or Reset iPhone, then Reset, then select Reset Location and Privacy.

After this, when you open NRC again, it will ask you about Privacy permission again.

Good luck !

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User profile for user: werner138
werner138
User level: Level 1
8 points

Dec 12, 2023 5:47 PM in response to J_PUK

I have had the same problem! watch 9 - iphone 13 all updated

I resolved it in this way:

¡ search in the WATCH el Appstore, try to download the NRC to the watch.

In my case, the Appstore told, that I have been in the wrong region of the Appstore (different to the iphone)

change this, then download the App to the WATCH,

after doing this, check the NRC app in your iphone !!

GOOD LUCK


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NRC app on Apple Watch suddenly not working

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