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2010 – 2019
- 2019
[e3]Hanan Lutfiyya, Yixin Diao, Nur Zincir-Heywood, Rémi Badonnel, Edmundo R. M. Madeira:
15th International Conference on Network and Service Management, CNSM 2019, Halifax, NS, Canada, October 21-25, 2019. IEEE 2019, ISBN 978-3-903176-24-9 [contents]- 2018
- [j20]Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng:
Building a cognitive platform for the managed IT services lifecycle. IBM J. Res. Dev. 62(1): 8:1-8:11 (2018) - [j19]Giuliano Casale
, Yixin Diao, Marco Mellia, Rajiv Ranjan, Nur Zincir-Heywood:
Guest Editorial: Special Section on Advances in Big Data Analytics for Management. IEEE Trans. Netw. Serv. Manag. 15(1): 10-12 (2018) - [c54]Yixin Diao, Daniela Rosu:
Improving response accuracy for classification- based conversational IT services. NOMS 2018: 1-15 - 2017
- [j18]Yixin Diao, Nur Zincir-Heywood:
Big data analytics for network and service management. Int. J. Netw. Manag. 27(4) (2017) - [j17]Yixin Diao, Larisa Shwartz:
Building Automated Data Driven Systems for IT Service Management. J. Netw. Syst. Manag. 25(4): 848-883 (2017) - 2016
- [j16]Yixin Diao, Ea-Ee Jan, Ying Li, Daniela Rosu, Anca Sailer:
Service analytics for IT service management. IBM J. Res. Dev. 60(2-3) (2016) - [j15]Giuliano Casale, Yixin Diao, Hanan Lutfiyya, Philippe Owezarski, Danny Raz:
Guest Editors' Introduction: Special Issue on Big Data Analytics for Management. IEEE Trans. Netw. Serv. Manag. 13(3): 578-580 (2016) - [c53]Yixin Diao:
Building Autonomic Systems for IT Service Management. ICAC 2016: 3 - [c52]Yixin Diao, Ronnie Sarkar, Ea-Ee Jan:
Optimizing ATM cash flow network management. NOMS 2016: 1073-1078 - 2015
- [j14]Yixin Diao, Aliza R. Heching, David M. Northcutt, Rodney Wallace:
Service-Delivery Modeling and Optimization. Interfaces 45(3): 243-259 (2015) - [c51]Yixin Diao, Larisa Shwartz:
Modeling service variability in complex service delivery operations. CNSM 2015: 265-269 - 2014
- [j13]Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt:
Modeling the Impact of Service Level Agreements During Service Engagement. IEEE Trans. Netw. Serv. Manag. 11(4): 431-440 (2014) - [c50]Yixin Diao, Gargi Dasgupta:
Optimizing organizational design in complex service delivery systems. CNSM 2014: 154-162 - [c49]Joel W. Branch, Yixin Diao, Larisa Shwartz:
A framework for predicting service delivery efforts using IT infrastructure-to-incident correlation. NOMS 2014: 1-8 - [c48]Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt:
Predicting service delivery cost for non-standard service level agreements. NOMS 2014: 1-9 - 2013
- [c47]Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt:
SLA impact modeling for service engagement. CNSM 2013: 185-188 - [e2]Yixin Diao, Jie Liu, Ming Zhao:
8th International Workshop on Feedback Computing, San Jose, CA, USA, June 25, 2013. USENIX Association 2013 [contents] - [e1]Filip De Turck, Yixin Diao, Choong Seon Hong, Deep Medhi, Ramin Sadre:
2013 IFIP/IEEE International Symposium on Integrated Network Management (IM 2013), Ghent, Belgium, May 27-31, 2013. IEEE 2013, ISBN 978-1-4673-5229-1 [contents] - 2012
- [c46]David Loewenstern, Yixin Diao:
A dynamic request dispatching system for IT service management. CNSM 2012: 271-275 - [c45]Yixin Diao, Aliza Heching:
Analysis of operational data to improve performance in service delivery systems. CNSM 2012: 302-308 - [c44]Yixin Diao, Aliza Heching:
Closed loop performance management for service delivery systems. NOMS 2012: 61-69 - 2011
- [j12]Haishan Wu, Asser N. Tantawi, Yixin Diao, Wenjie Wang:
Adaptive memory load management in cloud data centers. IBM J. Res. Dev. 55(6): 5 (2011) - [j11]Yixin Diao, Hanan Lutfiyya, Noura Limam, Raouf Boutaba:
A Report on CNSM 2010. J. Netw. Syst. Manag. 19(1): 137-142 (2011) - [c43]Yixin Diao, Aliza Heching:
Staffing optimization in complex service delivery systems. CNSM 2011: 1-9 - [c42]Nikos Anerousis, Yixin Diao, Aliza Heching:
The cost of service quality in IT Outsourcing. Integrated Network Management 2011: 773-784 - [c41]Yixin Diao, Aliza Heching, David M. Northcutt, George Stark:
Modeling a complex global service delivery system. WSC 2011: 690-702 - 2010
- [c40]David Loewenstern, Melissa J. Buco, Yixin Diao, Heiko Ludwig, Christopher Ward:
Dispatch tooling for global service delivery. CNSM 2010: 402-405 - [c39]Nikos Anerousis, Yixin Diao, Aliza Heching:
Elements of system design optimization in service quality management. NOMS 2010: 48-55
2000 – 2009
- 2009
- [c38]Yixin Diao, Hani Jamjoom, David Loewenstern:
Rule-Based Problem Classification in IT Service Management. IEEE CLOUD 2009: 221-228 - [c37]Yixin Diao, Aliza Heching:
Workload Management in Dynamic IT Service Delivery Organizations. DSOM 2009: 123-137 - [c36]Yixin Diao, Xiaolei Hu, Asser N. Tantawi, Haishan Wu:
An adaptive feedback controller for SIP server memory overload protection. ICAC 2009: 23-32 - [c35]Larisa Shwartz, Yixin Diao, Genady Grabarnik:
Multi-tenant solution for IT service management: A quantitative study of benefits. Integrated Network Management 2009: 721-731 - 2008
- [c34]Leila Zia, Yixin Diao, Daniela Rosu, Christopher Ward, Kamal Bhattacharya:
Optimizing Change Request Scheduling in IT Service Management. IEEE SCC (1) 2008: 41-48 - [c33]Yixin Diao, Kamal Bhattacharya:
Estimating business value of IT services through process complexity analysis. NOMS 2008: 208-215 - [c32]Leila Zia, Yixin Diao, Christopher Ward, Kamal Bhattacharya:
Using mixed integer programming to schedule it change requests. NOMS 2008: 895-898 - 2007
- [j10]Junya Shimizu, Yixin Diao, Maheswaran Surendra:
Adaptive Tuning of Buffer Pool Size in Database Server Based on Iterative Algorithm. IEICE Trans. Inf. Syst. 90-D(2): 594-597 (2007) - [c31]Yixin Diao:
Using Control Theory to Improve Productivity of Service Systems. IEEE SCC 2007: 435-442 - [c30]Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward:
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. IEEE SCC 2007: 574-581 - [c29]Joseph L. Hellerstein, Yixin Diao:
Engineering Performance Using Control Theory. Int. CMG Conference 2007: 263-272 - [c28]Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward:
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM 2007: 195-198 - [c27]Sam Lightstone, Maheswaran Surendra, Yixin Diao, Sujay S. Parekh, Joseph L. Hellerstein, Kevin Rose, Adam J. Storm, Christian Garcia-Arellano:
Control Theory: a Foundational Technique for Self Managing Databases. ICDE Workshops 2007: 395-403 - [c26]Yixin Diao, Alexander Keller, Sujay S. Parekh, Vladislav V. Marinov:
Predicting Labor Cost through IT Management Complexity Metrics. Integrated Network Management 2007: 274-283 - 2006
- [j9]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh:
Control of large scale computing systems. SIGBED Rev. 3(2): 17-22 (2006) - [c25]Yixin Diao, Alexander Keller:
Quantifying the Complexity of IT Service Management Processes. DSOM 2006: 61-73 - [c24]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Hidayatullah Shaikh, Maheswaran Surendra:
Controlling Quality of Service in Multi-Tier Web Applications. ICDCS 2006: 25 - [c23]Rean Griffith, Joseph L. Hellerstein, Gail E. Kaiser, Yixin Diao:
Dynamic Adaptation of Temporal Event Correlation for QoS Management in Distributed Systems. IWQoS 2006: 290-294 - [c22]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Hidayatullah Shaikh, Maheswaran Surendra, Asser N. Tantawi:
Modeling Differentiated Services of Multi-Tier Web Applications. MASCOTS 2006: 314-326 - [c21]Adam J. Storm, Christian Garcia-Arellano, Sam Lightstone, Yixin Diao, Maheswaran Surendra:
Adaptive Self-tuning Memory in DB2. VLDB 2006: 1081-1092 - 2005
- [j8]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Rean Griffith, Gail E. Kaiser, Dan B. Phung:
A control theory foundation for self-managing computing systems. IEEE J. Sel. Areas Commun. 23(12): 2213-2222 (2005) - [c20]Yixin Diao, Chai Wah Wu, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay S. Parekh, Christian Garcia-Arellano, Matthew Carroll, Lee Chu, Jerome Colaco:
Comparative studies of load balancing with control and optimization techniques. ACC 2005: 1484-1490 - [c19]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Rean Griffith, Gail E. Kaiser, Dan B. Phung:
Self-Managing Systems: A Control Theory Foundation. ECBS 2005: 441-448 - [c18]Ronghua Zhang, Yixin Diao, Shashi Parekh, Tarek F. Abdelzaher:
Control of fair queueing: modeling, implementation, and experiences. Integrated Network Management 2005: 177-190 - 2004
- [b1]Joseph L. Hellerstein, Yixin Diao, Sujay S. Parekh, Dawn M. Tilbury:
Feedback Control of Computing Systems. Wiley 2004, ISBN 978-0-47126637-2, pp. 1-429 - [j7]Alexander Keller, Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Maheswaran Surendra, Lisa Spainhower:
Generic On-Line Discovery of Quantitative Models. IEEE Trans. Netw. Serv. Manag. 1(1): 39-48 (2004) - [j6]Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Alexander Keller, Lisa Spainhower, Maheswaran Surendra:
Service level management: A dynamic discovery and optimization approach. IEEE Trans. Netw. Serv. Manag. 1(2): 83-91 (2004) - [c17]Sujay S. Parekh, Kevin Rose, Yixin Diao, Victor Chang, Joseph L. Hellerstein, Sam Lightstone, Matthew Huras:
Throttling utilities in the IBM DB2 universal database server. ACC 2004: 1986-1991 - [c16]Yixin Diao, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay S. Parekh, Christian Garcia-Arellano:
Using MIMO linear control for load balancing in computing systems. ACC 2004: 2045-2050 - [c15]Yixin Diao, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay S. Parekh, Christian Garcia-Arellano:
Incorporating Cost of Control into the Design of a Load Balancing Controller. IEEE Real-Time and Embedded Technology and Applications Symposium 2004: 376-387 - 2003
- [j5]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Joseph P. Bigus:
Managing Web server performance with AutoTune agents. IBM Syst. J. 42(1): 136-149 (2003) - [c14]Yixin Diao, Bruno Ciciani, Catherine H. Crawford:
Enforcing Quality of Service Using Decentralized Runtime Feedback Control. Int. CMG Conference 2003: 627-638 - [c13]Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Lisa Spainhower, Maheswaran Surendra:
Generic Online Optimization of Multiple Configuration Parameters with Application to a Database Server. DSOM 2003: 3-15 - [c12]Ed Lassettre, David W. Coleman, Yixin Diao, Steve Froehlich, Joseph L. Hellerstein, Lawrence S. Hsiung, Todd W. Mummert, Mukund Raghavachari, Geoffrey Parker, Lance Russell, Maheswaran Surendra, Veronica Tseng, Noshir Wadia, Pery Ye:
Dynamic Surge Protection: An Approach to Handling Unexpected Workload Surges with Resource Actions that Have Lead Times. DSOM 2003: 82-92 - [c11]Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Alexander Keller, Lisa Spainhower, Maheswaran Surendra:
Generic On-Line Discovery of Quantitative Models for Service Level Management. Integrated Network Management 2003: 157-170 - [c10]Xue Liu, Lui Sha, Yixin Diao, Steve Froehlich, Joseph L. Hellerstein, Sujay S. Parekh:
Online Response Time Optimization of Apache Web Server. IWQoS 2003: 461-478 - 2002
- [j4]Joseph P. Bigus, Don A. Schlosnagle, Jeff R. Pilgrim, W. Nathaniel Mills III, Yixin Diao:
ABLE: A toolkit for building multiagent autonomic systems. IBM Syst. J. 41(3): 350-371 (2002) - [j3]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh:
Using fuzzy control to maximize profits in service level management. IBM Syst. J. 41(3): 403-420 (2002) - [j2]Yixin Diao, Kevin M. Passino:
Adaptive neural/fuzzy control for interpolated nonlinear systems. IEEE Trans. Fuzzy Syst. 10(5): 583-595 (2002) - [c9]Neha Gandhi, Dawn M. Tilbury, Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh:
MIMO control of an Apache web server: modeling and controller design. ACC 2002: 4922-4927 - [c8]Joseph L. Hellerstein, Yixin Diao, Sujay S. Parekh:
A first-principles approach to constructing transfer functions for admission control in computing systems. CDC 2002: 2906-2912 - [c7]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh:
Optimizing Quality of Service Using Fuzzy Control. DSOM 2002: 42-53 - [c6]Yixin Diao, Neha Gandhi, Joseph L. Hellerstein, Sujay S. Parekh, Dawn M. Tilbury:
Using MIMO feedback control to enforce policies for interrelated metrics with application to the Apache Web server. NOMS 2002: 219-234 - 2001
- [j1]Yixin Diao, Kevin M. Passino:
Stable fault-tolerant adaptive fuzzy/neural control for a turbine engine. IEEE Trans. Control. Syst. Technol. 9(3): 494-509 (2001) - [c5]Yixin Diao, Kevin M. Passino:
Intelligent fault tolerant control using adaptive schemes and multiple models. ACC 2001: 2854-2859 - [c4]Yixin Diao, Kevin M. Passino:
Adaptive control for a class of nonlinear time-varying systems. ACC 2001: 4161-4166 - [c3]Yixin Diao:
Stochastic Modeling of Lotus Notes with a Queueing Model. Int. CMG Conference 2001: 229-238 - [c2]Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh:
A Business-Oriented Approach to the Design of Feedback Loops for Performance Management. DSOM 2001: 11-22 - 2000
- [c1]Yixin Diao, Kevin M. Passino:
Fault diagnosis for a turbine engine. ACC 2000: 2393-2397
Coauthor Index
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