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Patti L. Zila

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1990 – 1999

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1997
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Susan Wiedenbeck, Patti L. Zila:
Hands-on Practice in Learning to Use Software: A Comparison of Exercise, Exploration, and Combined Formats. ACM Trans. Comput. Hum. Interact. 4(2): 169-196 (1997)
1995
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Susan Wiedenbeck, Patti L. Zila, Daniel S. McConnell:
End-User Training: An Empirical Study Comparing On-Line Practice Methods. CHI 1995: 74-81

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