Welcome to the Office of Provider Relations’ Provider Issue Management System (PIMS). This system was designed to capture, track, and resolve issues submitted by our network of providers in a timely manner. If you have a provider issue that is not related to an individual, please complete our Provider Issue Resolution Form.

For assistance on how to use this system, please contact DBHDD.Provider@dbhdd.ga.gov

If your issue is related to an individual, please complete our Office of Constituent Service’s Intake Form.

WARNING

This is a State of Georgia application. It is provided to conduct official State business and must be used appropriately. All individuals using this application must follow the appropriate use policy and procedures defined by their individual Agencies or as defined by Georgia Technology Authority's appropriate use policy. All information in the system belongs to the State of Georgia and may be read or monitored by authorized persons.

By logging into this application, you agree to abide by all established Enterprise, State and Federal policies governing the appropriate use of State of Georgia resources.