David Askay
I have an interdisciplinary background spanning both human-computer interaction and organizational science and experience working with cross-disciplinary teams. My research focuses on understanding and improving how people interact and communication through technology. In particular, I have investigated the organization of online crowds, the system-wide influence of dysfunctional user behaviors, and online review websites.
I recently completed an interdisciplinary Ph.D. in Organizational Science, which integrates the disciplines of communication studies, psychology, sociology, and management to examine organizations and the people operating within them. I additionally draw heavily from my background in cognitive science and human-computer interaction to consider human behavior within emerging technological contexts. For example, my master’s thesis—which was received the 2012 Donald P. Cushman Memorial Award for top-ranked student-authored paper at the annual convention of the National Communication Association—explains the suppression of negative reviews on an online review website through the interaction of both interface design choices and dysfunctional social practices.
My dissertation examined how organizations are able to organize and manage the collective action of decentralized online crowds.
I employed both rigorous qualitative and quantitative data collection and analysis in my research. Throughout graduate school, I have conducted several ethnographies of online communities, participant interviewers, focus groups, and surveys. This led to the qualitative analysis of hundreds of pages of text using Nvivo software and quantitative analysis using SPSS. Additionally, my research projects have necessitated that I develop computational skills for data collection and management. I have used CRAWDAD textual analysis software for investigating the content of a corporate wiki, learned python and XML parsing to collect over 60,000 reviews from Yelp, and created relational databases to manage and query these large datasets.
Supervisors: Loril Gossett, Anita Blanchard, and Min Jiang
I recently completed an interdisciplinary Ph.D. in Organizational Science, which integrates the disciplines of communication studies, psychology, sociology, and management to examine organizations and the people operating within them. I additionally draw heavily from my background in cognitive science and human-computer interaction to consider human behavior within emerging technological contexts. For example, my master’s thesis—which was received the 2012 Donald P. Cushman Memorial Award for top-ranked student-authored paper at the annual convention of the National Communication Association—explains the suppression of negative reviews on an online review website through the interaction of both interface design choices and dysfunctional social practices.
My dissertation examined how organizations are able to organize and manage the collective action of decentralized online crowds.
I employed both rigorous qualitative and quantitative data collection and analysis in my research. Throughout graduate school, I have conducted several ethnographies of online communities, participant interviewers, focus groups, and surveys. This led to the qualitative analysis of hundreds of pages of text using Nvivo software and quantitative analysis using SPSS. Additionally, my research projects have necessitated that I develop computational skills for data collection and management. I have used CRAWDAD textual analysis software for investigating the content of a corporate wiki, learned python and XML parsing to collect over 60,000 reviews from Yelp, and created relational databases to manage and query these large datasets.
Supervisors: Loril Gossett, Anita Blanchard, and Min Jiang
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Papers by David Askay
attention among scholars and practitioners as
managers and high-level executives look for ways to
adapt to an ever-increasing rate of environmental
change. These communities have been recognized as
a tool for generating new ideas by accessing
geographically distributed expertise. As most expert
knowledge is tacit and tacit knowledge exchange is
what leads to creativity, an understanding of
antecedents to tacit knowledge exchange is needed.
This manuscript responds by examining the role of
trust, a well-known antecedent of creativity, within
the context of virtual communities of practice. An
interdisciplinary approach led to the development of
a multi-level, multi-dimensional model of trust. The
authors propose that different dimensions of trust
serve as both an antecedent and outcome of creativity
in virtual communities of practice, by taking on
various forms and roles in the creative process based
on tenure of its members.