Thanks for using Basecamp.

Your account has been canceled. We’re disappointed to see you go, but we thank you for giving our product a fair try.

Help us improve. We’ve put together a brief exit survey. If you have a minute we’d appreciate your thoughts on how we can do better. Your feedback will help us improve our products moving forward.

We leave you in peace. You will not receive any further emails or communication from us related to your canceled account. If you were on a paying plan, you will not be billed again, but you are responsible for any charges already incurred before cancellation. Please see our refund policy for clarification.

Questions? If you have second thoughts about cancelation, or if you have any questions, you can submit a billing support request and we’ll get back to you as quickly as we can.

Thanks again. We’ll be here if you ever want to give it another shot.