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Dr. iQ 12+
Need to see your GP? Do it now
AT Technology Services Ltd
-
- Free
Screenshots
Description
Want to get in touch with your GP? Do it right here, right now with Dr. iQ.
Dr. iQ is a free app for NHS patients that provides fast, safe, and effective online GP consultations, reducing the need to book and wait for a face-to-face appointment.
You can access Dr. iQ on any Apple mobile phone, from wherever you are.
Online Consultations
No need to wait in the phone queue. Submit an online consultation about any issue or query that you have, and a member of the practice team will assist you via the app, saving you time and reducing the need for a face-to-face appointment.
Securely Access Your Medical Record
You can securely view information stored on your medical record such as your repeat medication list, allergies, vaccinations and test results, at your convenience.
Order Repeat Prescriptions
Order your regular repeat medication and arrange collection directly from a pharmacy of your choice.
Manage and Monitor Symptoms
Use an online symptom checker and access NHS approved self-care advice to help manage common patient requests online.
Video or Audio Consultations
See or speak with a member of your medical team at a time and place that suits you.
Set Reminders
Set medication reminders and get notifications to better plan your care
Assurance and Safety
Dr. iQ ensures full clinical safety and reliability. All data is stored in a secure and compliant NHS environment, based in England.
What’s New
Version 2.7
Updates:
- Compatibility ensured with iOS 17.
- Submit OC Feedback has been revamped.
- Auto-select and unselect interaction points in the ‘Elbow pain’ pathway.
- Enhanced General Gynaecology pathway.
Bug fixes:
Registration and Online Consultation module minor fixes.
Your feedback matters! Rate and review us on the AppStore to improve the app. Thank you for your support!
Ratings and Reviews
Dr IQ it’s only as good as the medical team resources behind it
The app allows you to give you for your information about your symptoms and treatment et cetera and ask questions.
You can only register enquiry call Christian women on the self so if there’s no one to do that particular thing on that day like over the weekend, you can’t even a question appointment for the following days. But if there’s nobody there at the surgery to answer the question about skin problems or back problems whatever on that day it’s fairly useless.
The language is simple easy to understand. But it could do with more options to give more nuanced answers more than just yes / no.
Developer Response ,
Dear User, Thank you for your valuable feedback! We are pleased to hear that Dr. iQ has helped you access your practice much more quickly. We hope you continue to utilise Dr. iQ. If you ever face any issues, feel free to reach out to us at support@dr-iq.com or call our support number: 02037433033 Thanks again.
Dangerously lacking in the basics.
Alongside lacking basic functionality, there are some essential things that app now doesn’t allow me to do, and several UX design flaws so gaping that it’s incredible that this is legal. For example: No way to order my repeat prescription. Just a screen that says they’re too busy for a consultation. Even though this should be an automatic thing, I order it the same day every month, manually, nothing has changed. Just let me automate it. No confirmation that my prescription has been ordered if I do manage to get through the busy phone line that is the internet. Several times I have gone through the “order prescription” process multiple times, assuming I must’ve cancelled it when I got to the final screen and had to hit “back” “back” “back” “back” “yes I’m sure I want to cancel” to escape. What? This is why people pay teams of professional, expensive UX designers and developers to work on these kinds of apps, instead of someone’s 17 year old cousin or some outsourced agency halfway across the world who’ve only been commissioned for 15 minutes of development work per month to maintain it. Please invest in this properly, integrate with AccuRX to allow notifications that eg I have made a prescription request, then later that it has been acknowledged. Maybe there’s a real app out there you can white label. Anything but this.
Developer Response ,
Dear Baytovich, We sincerely apologise for the inconveniences you have faced while using Dr. iQ. app. We would love to assist you further in any way we can. Kindly reach out to us at support@dr-iq.com or call our support number: 020 3743 3033 We thank you for your feedback and hope to hear from you soon. Dr. iQ Team
Very poor
The medication look-up (for non-prescription requests) returns no results, no matter what medication I type. There should at least be a manual entry option here too. It blocked me from ordering my medication, and I’ve had to go through the consultation route instead, wasting resources.
When I order repeat prescription medication, the app says it has been ordered - but there is no evidence of this in my medication lists or notifications. Once the modal is gone, there’s no record of it. On top of this, sometimes the requests do not appear to go through. I have gone to my pharmacy 2-3 days after my request to get my asthma inhaler, and almost every time it is not there and I have to order it again. This is very upsetting because I’m worried about being able to breathe.
I dread to think what my experience of this app would be like as an elderly person or a person with disabilities or impairments. The UX and UI of this app needs a general overhaul, especially with regards to accessibility standards (there is no way it meets even WCAG AA). Text is too small, icons are misused, colours have insufficient contrast. Some of its button action patterns are bizarre, and the error messages don’t help you. To top it off, the feedback section throws an error (with no explanation) and won’t accept feedback - which is why I’m writing here instead!
App Privacy
The developer, AT Technology Services Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- AT Technology Services Ltd
- Size
- 277.1 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © Copyright 2023 Dr. iQ
- Price
- Free