We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We’ll be back shortly.
Posted: September 19, 2024 18:00 UTC
We’re back, BUT we’re still having problems with logging in and staying logged in. We’re working on a permanent fix. We’ll keep you updated!
Posted: September 19, 2024 18:39 UTC
We’re continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you’re still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
Posted: September 19, 2024 20:30 UTC
Users are still experiencing issues after the events outlined in this thread. Very sorry! We’re continuing to look into the issue.
If you’re having difficulty staying logged in, please try a hard refresh and/or clearing your cache before contacting Support:
Thank you so much for your patience – the issue with forced log outs should now be resolved! However, if you’re still getting error messages or having trouble staying logged in, please contact Support.
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We’ll be back shortly.
Posted: September 19, 2024 18:00 UTC
We’re back, BUT we’re still having problems with logging in and staying logged in. We’re working on a permanent fix. We’ll keep you updated!
Posted: September 19, 2024 18:39 UTC
We’re continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you’re still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
Posted: September 19, 2024 20:30 UTC
Users are still experiencing issues after the events outlined in this thread. Very sorry! We’re continuing to look into the issue.
If you’re having difficulty staying logged in, please try a hard refresh and/or clearing your cache before contacting Support:
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We’ll be back shortly.
Posted: September 19, 2024 18:00 UTC
We’re back, BUT we’re still having problems with logging in and staying logged in. We’re working on a permanent fix. We’ll keep you updated!
Posted: September 19, 2024 18:39 UTC
We’re continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
Posted: September 19, 2024 19:06 UTC
We got the situation under control for now, but will keep an eye on any further issues. If you’re still experiencing problems, please try refreshing the page or clearing your cache. Very sorry for the scare!
We are aware that there is an issue with logging in and staying logged in. We are currently working on a fix.
Posted: September 19, 2024 17:32 UTC
We will be taking the archive offline while we fix the login issues. Go get a snack or a drink of water! We’ll be back shortly.
Posted: September 19, 2024 18:00 UTC
We’re back, BUT we’re still having problems with logging in and staying logged in. We’re working on a permanent fix. We’ll keep you updated!
Posted: September 19, 2024 18:39 UTC
We’re continuing to investigate login issues and the archive may be up and down intermittently until we get it fixed. We apologize for the interruptions and will keep you updated!
The OTW is Recruiting for Policy & Abuse Volunteers
Would you like to assist AO3 users by resolving complaints? The Organization for Transformative Works is recruiting! Read more at: https://otw-news.org/yckukpjf
We’ve tracked down a routing issue with Cloudflare, which is affecting access to the Archive via IPv4. If you can’t access the Archive, you may have luck with a cellular or other alternate connection which supports IPv6. We’ll keep looking into this!
Posted: September 17, 2024 18:25 UTC
Looks like we lost half of our traffic due to a problem on Cloudflare’s end, which has now been resolved. All the traffic whooshing back at once triggered a different issue, hence the site slowness and errors. We believe we’re fully back now! 🫡
We’ve tracked down a routing issue with Cloudflare, which is affecting access to the Archive via IPv4. If you can’t access the Archive, you may have luck with a cellular or other alternate connection which supports IPv6. We’ll keep looking into this!
