@inproceedings{bhattacharjee-etal-2022-users,
    title = "What Do Users Care About? Detecting Actionable Insights from User Feedback",
    author = "Bhattacharjee, Kasturi  and
      Gangadharaiah, Rashmi  and
      McKeown, Kathleen  and
      Roth, Dan",
    editor = "Loukina, Anastassia  and
      Gangadharaiah, Rashmi  and
      Min, Bonan",
    booktitle = "Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track",
    month = jul,
    year = "2022",
    address = "Hybrid: Seattle, Washington + Online",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2022.naacl-industry.27/",
    doi = "10.18653/v1/2022.naacl-industry.27",
    pages = "239--246"
}